Returns and Exchanges

ALL RETURNS ARE CHARGED AT INR 150.

RETURN POLICY
We have a 3-day return policy, meaning you can request a return within 3 days of receiving your item.

To be eligible for a return:

The item must be in the same condition as received: unworn, unused, unwashed, with tags intact, and in its original packaging.

Your return request must be sent within 3 days of delivery.

You must provide the receipt or proof of purchase.

How to Initiate a Return:

Email us at info.isaysmove@gmail.com with the following details:

Your Order Number

Product Name/Style Code

Size/Color of the product purchased

A picture of the product in its original condition and packaging

Reasons for the return

If your return is accepted, we will arrange for a return pickup.

Important Notes:

For domestic orders (India), the cost of the return pickup will be borne by the customer.

International orders are not eligible for returns or exchanges

DAMAGES AND ISSUES 

Please inspect your order upon receipt and contact us at info.isaysmove@gmail.com within 24 hours if:

The item is defective or damaged.

You received the wrong item.

We will evaluate the issue and arrange for a replacement if necessary.

REFUNDS 

Once we’ve received and inspected your return, we will notify you of the approval status.

If approved, your refund will be processed to your original payment method within 3-5 working days.

Please Note:

Refunds may take additional time to reflect, depending on your bank or credit card company.

I'SAYSMOVE reserves the right to refuse a return at our discretion.

CANCELLATION POLICY 

Orders cannot be cancelled once processed