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CUSTOMER CARE

Customer Care

At I'SAYS MOVE , we are committed to providing exceptional customer service. If you have any questions, concerns, or need assistance, our friendly team is here to help.

 

Contact Us

  • Email: info.isaysmove@gmail.com

  • Phone: +91 8448543665

  • Live Chat: Available on our website during business hours

  • Social Media: Connect with us on Instagram for updates and support

 

Frequently Asked Questions (FAQ)

Visit our  https://www.i-says-move.com/faq Faq page for answers to common questions about our products, shipping, returns, and more.

 

Order Support

  • For order inquiries, please include your order number when contacting us.

  • If you need to modify or cancel an order, please reach out before the order is shipped .

 

Returns & Exchanges

We want you to be fully satisfied with your purchase. If you're not, please visit our https://www.i-says-move.com/shipping-and-returns Returns & Exchanges page for more information on how to return or exchange an item.

 

Business Hours

Our customer service team is available:

  • Monday to Saturday : 10am-6pm

  • Sunday: Closed

Your satisfaction is our top priority. Thank you for choosing I'SAYS MOVE

Privacy & Safety

we are committed to protecting your privacy and ensuring the safety of your personal information. We value your trust and take the necessary steps to safeguard the data you share with us.

 

Your Privacy Matters

We respect your privacy and are dedicated to maintaining the confidentiality of your personal information. This includes any details you provide when making a purchase, signing up for an account, or interacting with our website.

  • Data Collection: We only collect the necessary information to process your orders and improve your experience with us. This may include your name, email, shipping address, payment information, and browsing behavior.

  • How We Use Your Information: We use your personal data to process transactions, communicate with you about your orders, and offer personalized services and promotions. We do not sell or share your data with third parties, except when required for the completion of a transaction (e.g., payment processors and delivery partners).

 

Secure Transactions

We use industry-standard encryption to ensure that all your transactions are processed securely. Our payment systems are fully compliant with the latest security protocols, so you can shop with confidence.

  • SSL Encryption: All sensitive data, including payment information, is encrypted using SSL (Secure Socket Layer) technology, ensuring that your personal information is safe from unauthorized access.

  • Payment Security: We work with trusted third-party payment providers who follow strict security standards to protect your financial data during transactions

 

Cookies & Tracking

We use cookies to enhance your browsing experience, help you navigate our site, and analyze site traffic. Cookies allow us to personalize your experience and provide more relevant offers. By continuing to use our site, you agree to our use of cookies.

  • How to Manage Cookies: You can adjust your browser settings to manage or block cookies at any time. However, please note that some website features may not function properly without cookies.

 

Your Rights & Control

You have control over your personal data. You can:

  • Access, update, or delete your account information at any time.

  • Opt-out of marketing communications by following the instructions in any email you receive.

  • Request a copy of the personal data we hold about you.

If you have any concerns about your privacy or data security, please contact us at info.isaysmove@gmail.com

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Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

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